Can't find the answers you need?
Don't worry, there are many ways to get help.
Check out our user guides with videos, report a bug via our service portal or, simply, contact us.
The videos and tutorials on this help page are from our tech partner Made Open, with links to their website included.
How to set up and complete your profile for a more personalised experience.
How to update your settings like your username, password and email preferences.
How to complete the registration form and create a basic profile.
How to record an exchange (without creating an offer or request).
How to manage an exchange (from a posted offer or exchange).
Check out our user guides with videos, report a bug via our service portal or, simply, contact us.